- What is the duration to receive my product?
It will take 4-5 business days according to the stock of the product. If any hurdles happen, the maximum time will exceed seven days. We provide the best offers to our customers with the fastest delivery.
- What is the procedure to buy any product?
To buy any product:
- Visit our website
- Browse the product you want to buy
- Click the product you want to buy
- Fill in the essential information like your name, address, age, the number of products you want to buy.
- Confirm your order
- Make payment via credit, debit, or net banking.
- What do you require before purchasing the product?
We require all essential information of the customer, including name, age, place of residence, and the quantity you need.
- Are you reliable?
To check our reliability you can review our website we are working for more than a year, and we always gave priority to our customers.
- Can I track my product?
Yes, you can track your product. We believe in transparency, and we promise to provide you the best services. You can track your product by filling in the tracking ID and password, which you might receive while placing your order.
- How much time should I take to order my refills?
We recommend you order refills when you have 5-7 days of your medicine left, as this will not interrupt your dose. To process your refills, it will take some time to resolve issues.
- How can I pay for my product?
You can pay for this product via credit cards, debit cards, etc.
- Is Cash on Delivery (COD) available?
We apologize that we do not take cash. We prefer digital payments.
- How can I contact you?
You can contact us directly by visiting our website; the “CONTACT US” option is available.
We are available through number or mail.
- What are the timings to place my order?
Our website is always accessible so that you can place your order at any time of the day. However, it will take time to process your order.
- How can I confirm that I placed my order?
You will receive a confirmation mail, and to double-verify, our executives will contact you.
- Is the information provided by me secure?
Yes, we believe in privacy and transparency with our customers. Your all information is safe and secure.
- Are generic drugs safe?
Generic drugs are inexpensive medicines, and you can buy them from somewhere near you. The government approves generic drugs, and this medicine is as safe and effective as the brand drugs. You can take this drug as prescribed by the doctor.
- Can I refrigerate all the medicines that I bought?
The storage of any medicine or product is already on the label. You have to follow all the prescriptions instructed by the doctor.
- How your Searchmom.info is different from others?
We at Searchmom.info are licensed and provide the best services to our customers. We deliver the best quality and package integrity of the products to our customers.
We deliver prescribed medicines with warnings. Our website is safe and reliable, which makes us the unique and sensible option to our customers.
- Is the quality of the medicines secure?
Yes, the quality of the medicines is secure. We do not place any order without checking the expiry dates of the drugs.
We thoroughly scrutinize all the medicines twice before shipping the order.
- Do you offer discounts on the products?
Yes, we offer discounts on the products. We offer discounts over some time. You require to keep checking the deals and offers on the website
- Is the image shown on the website different from what I will receive?
We try our best to provide the best representation of the medicine; however, the products’ color might change with time as decided by the manufacturer. The shape, size, color can vary as determined by the manufacturer. We assure you that the changes in the products will not affect the outcome and the ingredients in it.
- Are there any undisclosed costs?
No, there are no undisclosed costs. We try to be transparent with our customers. We believe in providing an honest business policy with our customers.
- Can I cancel the order?
Yes, you can cancel the order. We will provide a direct link to cancel the order. If you are unable to cancel it, you can directly contact us through mail or phone.
- Do I require prescriptions for every medicine?
No, you do not require prescriptions for every medicine. Counter medicines, including cold syrups, tablets, headache medicines, etc., do not require prescriptions.